Russian Railways has launched an official website for its customers, which contains all the information that may be needed. It is distinguished by functionality, an intuitive interface, so absolutely any visitor can easily navigate the information that is placed on the pages.
Once on the main page of the Russian Railways website, the user sees in front of him a convenient menu and several blocks with useful information and the most popular services.
Freight and passenger transportation
The two blocks on the left side of the screen are freight and passenger transportation. If you need to look at the Russian Railways schedule, the official website will show the availability of seats or buy a train ticket for a train, just enter the city of departure and destination in the "To" and "From" fields, and also select the date. The link "My orders" redirects to your personal account (you need to register or log in). V personal account available order history, current purchases, you can buy or hand over e-ticket, as well as perform other data and view information about yourself.
The freight traffic block is located immediately below the passenger traffic block. it convenient way use the services of transportation of private, corporate, industrial cargo for any shippers and operators. Of course, you can arrange transportation in offline ways, for example, by contacting the Russian Railways representative office, the official website allows you to do this faster, more conveniently, without leaving your office and receiving additional bonuses and discounts.
To use the Russian Railways service, the official website will provide information about all services. First, you need to log in to the site using your login and password or register in the system using corporate data. The registration button is located in the same block, next to the "Login" button.
useful links
Clients of Russian Railways on the official website can read all the latest information regarding the company's activities. The site administration places in the appropriate block all relevant information, press releases and news about development, cooperation, prospects, promotions, events. The official website shows the latest data on Russian Railways on the main page, they are placed in the "Company news" section, the rest can be read by clicking on the link "All press releases".
On the left of the main page, links are grouped related to official information about the company: what is its structure, who are the leaders, where there are branches, subsidiaries and representative offices, projects in the field of cooperation (including international), innovations, documents and legislation, achievements, results work and so on. This information will be useful to everyone who needs official data on Russian Railways, as well as investors, companies who want to become partners and others.
Menu options
A convenient menu at the top of the screen will help all visitors navigate the site, regardless of their goals.
Passengers
The form is located at the top of the page, filling out is intuitive and self-explanatory. To complete the steps, you need to decide on the route, date and time of the trip.
Useful information
Below are a variety of blocks that make your work easier: useful information on how to buy tickets, order a ticket to Europe, on commuter trains, return an e-ticket, about long-distance trains, communication with Crimea, rules of passenger transportation, etc.
Information from Russian Railways In the center there are blocks in which train routes are grouped according to popular criteria: international, high-speed, branded, with dynamic pricing. Here you can also read news for passengers and a section of the RZD Bonus loyalty program. It is easy to take advantage of the latter, just click on the "Buy an award ticket" link.
Banners
There are banners on the right side of the screen. Here you can leave a review about the trip or service, learn about new opportunities (for example, the "Russian Railways Tour" service or transportation of vehicles for individuals and organizations).
Freight transportation
Freight transportation Freight transport tab. Contains a large block of information about the capabilities of Russian Railways - transportation by refrigerated trucks, trains, transport and logistics and terminal and warehouse services. Here you can use online search empty wagons and cargo, as well as an electronic platform transport services... With their help, it is easy to get information about the location of goods, operations with them, calculate the carriage charge, look on the map where the carriage is now, get advice, file a claim, and so on.
In addition, the Russian Railways official website provides carriers with a number of additional services online: ordering wagons, calculating the cost of transportation, requesting shipping by containers and others. All of them are conveniently located on the right side of the cargo transportation page of the website menu.
Online services In addition, using the menu, it is easy to navigate and get information about the company's work, personnel, cooperation opportunities for companies and organizations.
How to buy a ticket on the website?
To buy tickets Most of the visitors to the official website of Russian Railways come there with a very specific purpose - to buy a train ticket. This is a convenient opportunity, because it is easy to get here railway ticket in any direction or vice versa, hand it over without leaving your home. On the official website of Russian Railways, ticket booking is available (before boarding, you need to contact the ticket office or terminal to confirm the reservation and receive your ticket), as well as purchase an electronic ticket, which you just need to print or save on your phone, and then show it along with your passport when boarding.
Buy or book a ticket for a long-distance, suburban or international train and there are two ways to buy tickets to Crimea. The first one is to fill in the "Passengers" block on the left side of the main page of the site. The second is to go to the “Passengers” menu tab at the top of the screen.
Other sections of the official website of Russian Railways
Anyone who wishes to join the Russian team railways and become an expert in the industry, it will be interesting to see the section "Youth", the link to which is in the main menu in the upper right part of the page. Young professionals and workers with experience should periodically look at the section of the site "Working for Russian Railways".
Section Work in Russian Railways Here you can find data on:
- Universities, training centers and technical schools;
- social guarantees for employees;
- recent personnel documents;
- health care and health improvement of employees;
- corporate housing programs;
- contacts of departments for work with personnel.
A useful opportunity is to search for vacancies online, which is located at the top of the Work in Russian Railways page of the official website. Here you can search by vacancy, region, department, taking into account the required salary.
Search open vacancies Entrepreneurs will be interested in information from the sections "Investors" and "Tenders". The first contains the proposals of Russian Railways, which will certainly become an excellent investment; in the second, you can participate in electronic trading, see contracts, and also perform other actions.
If there is an e-mail service check-in for trains running between Russia and Latvia, Russia and Belarus, Russia and Ukraine, issuing boarding passes at ticket offices and self-service terminals not made less than 1 hour before the train leaves the starting station of the route.
Issuance of non-cash electronic tickets for the travel of children under 5 years old without occupying a separate seat, accompanied by adults from stations located on the territory of Ukraine, the site is not produced... ATTENTION! Since March 1, 2015, a passport of a citizen of the Russian Federation and a birth certificate are not valid for entry, transit, stay and movement on the territory of Ukraine, an international passport is required.
If the ER is not passed or is not possible, then you need to get a boarding pass on a form at ticket offices or self-service terminals of JSC "Russian Railways" ONLY on site Russian Federation .
Dear passengers! Before driving around international route we ask you to carefully study the passport and administrative (including visa) and customs regulations both in relation to yourself and in relation to your hand luggage and luggage. The carrier is not entitled to monitor compliance with these rules and is not responsible for non-compliance with these rules by passengers. For detailed information on the procedure for crossing the borders of the Russian Federation and foreign states, we recommend that you contact the migration, border or customs authorities of the country of destination and each of the countries of destination located on the train route.
The choice of seats for trains between Finland and Russia is temporarily unavailable when issuing an electronic ticket from Finland.
If you do not see a single train, uncheck the "Only with tickets" checkbox and click the "Schedule" button.
To see the cost of the trip, you need to select one of the proposed train options, then indicate the carriage and seat and enter the passenger's personal data. After that, the ticket price and other additional data will be displayed.
The purchase of electronic tickets for suburban trains without specifying seats is currently possible only for trains following the routes of the Yaroslavl direction: Moscow - Pushkino - Bolshevo and the Sochi region: Sochi - Rosa Khutor - Tuapse - Imeretinsky resort - Sochi Airport - Lazarevskaya.
The ticket price includes the cost of the ferry crossing.
For more information, see the section "Communication with Crimea"
Deferred payment service is available for trains marked with the "Deferred payment" icon
If a price range is specified for the selected carriage, then the cost varies depending on the type of seat (upper side - upper - lower), and for Lux and SV cars of the Strizh train - depending on the number of passengers in the compartment (1 or 2).
The fare on "Sapsan" trains, on "Swallow" trains of the 700th numbering of the DOSS carrier (JSC "Russian Railways"), as well as on trains with the "DC" sign changes automatically depending on demand and departure date and is not a public offer.
Information on the application of special fares (Senior, Junior, roadmap).
Before issuing travel documents at the stage of filling in the data, make sure that you have chosen the required tariff plan!
For technical reasons, at the stage of entering passenger data, the maximum fare for the selected class of service is displayed on Sapsan trains departing from July 23, 2018.
At the "Passenger details and payment" step, a seat is reserved and the actual fare is displayed.
Message about the impossibility of selling to the direction via the Internet - only at the checkout (PST_FUNC_NO_INET_SALE)
How to buy a train ticket?
- Indicate route and date. In response, we will find information from Russian Railways on the availability of tickets and their cost.
- Choose the appropriate train and place.
- Pay for the ticket using one of the proposed methods.
- Payment information will be instantly transmitted to Russian Railways and your ticket will be issued.
How to return a purchased train ticket?
Can I pay for a ticket with a card? Is it safe?
Oh sure. Payment is made through the payment gateway of the Gateline.net processing center. All data is transmitted over a secure channel.
The Gateline.net gateway has been designed in accordance with the PCI DSS international security standard. Software the gateway has been successfully audited according to version 3.1.
The Gateline.net system allows you to accept payments with Visa and MasterCard, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.
Gateline.net payment form is optimized for different browsers and platforms, including mobile devices.
Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?
Buying an electronic ticket to a website is a modern and quick way to issue a travel document without the participation of a cashier or operator.
When buying an electronic railway ticket, seats are redeemed immediately, at the time of payment.
After payment to board the train you need:
- either go through electronic registration;
- or print a ticket at the station.
Electronic registration not available for all orders. If registration is available, you can go through it by clicking on the corresponding button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it is better not to risk it.
The railway network of the Russian Federation is quite extensive. It consists of several sections of highways owned by OJSC Russian Railways. At the same time, all regional roads are formally branches of Russian Railways, while the company itself acts as a monopoly in Russia:
The road runs through the territory of the Irkutsk and Chita regions and the republics of Buryatia and Sakha-Yakutia. The length of the highway is 3848 km.
The road runs along two parallel latitudinal directions: Moscow - Nizhny Novgorod - Kirov and Moscow - Kazan - Yekaterinburg, which are linked by rockets. The road connects the Central, North-Western and Northern regions of Russia with the Volga region, the Urals and Siberia. Gorky road it borders on the following railways: Moscow (station Petushka and Cherusti), Sverdlovskaya (station Cheptsa, Druzhinino), Severnaya (station Novki, Susolovka, Svecha), Kuibyshevskaya (station Krasny Uzel, Tsilna). The total unfolded length of the road is 12,066 km. The length of the main railway lines is 7987 km.
The railway passes through the territory of five constituent entities of the Russian Federation - Primorsky and Khabarovsk Territories, Amur and Jewish autonomous regions, the Republic of Sakha (Yakutia). Its service area also includes the Magadan, Sakhalin, Kamchatka regions and Chukotka - over 40% of the territory of Russia. The operational length is 5986 km.
The Trans-Baikal Railway runs in the southeast of Russia, across the territory Trans-Baikal Territory and Amur region, is located near the border of the PRC and has the only direct land border railway crossing in Russia through the Zabaikalsk station. The operational length is 3370 km.
The West Siberian railway passes through the territory of the Omsk, Novosibirsk, Kemerovo, Tomsk regions, Altai Territory and partly the Republic of Kazakhstan. The extended length of the main lines of the highway is 8986 km, the operational length is 5602 km.
The road operates in special geopolitical conditions. The shortest route from the center of Russia to the countries runs through Kaliningrad Western Europe... The road has no common borders with Russian railways. The extended length of the highway is 1,100 km, the length of the main tracks is over 900 km.
The highway passes through four large regions - Kemerovo Region, Khakassia, Irkutsk Region and Krasnoyarsk Territory, linking the Trans-Siberian and South Siberian highways. Figuratively speaking, it is a bridge between the European part of Russia, its The Far East and Asia. Service length Krasnoyarsk road is 3160 km. The total length is 4544 kilometers.
The railway stretched from the Moscow region to the Ural foothills, connecting the center and west of the Russian Federation with large socio-economic regions of the Urals, Siberia, Kazakhstan and Central Asia... The road consists of two almost parallel lines running from West to East: Kustarevka - Inza - Ulyanovsk and Ryazhsk - Samara, which are connected at Chishmy station, forming a double-track line ending at the spurs of the Ural Mountains. Two other lines of the road Ruzaevka - Penza - Rtishchevo and Ulyanovsk - Syzran - Saratov run from North to South.
Within the current borders, the Moscow railway was organized in 1959 as a result of the complete and partial unification of six roads: Moscow-Ryazan, Moscow-Kursk-Donbass, Moscow-Okruzhnaya, Moscow-Kiev, Kalininskaya and Severnaya. The deployed length is 13000 km, the operational length is 8800 km.
The Oktyabrskaya Railway passes through the territory of eleven constituent entities of the Russian Federation - Leningrad, Pskov, Novgorod, Vologda, Murmansk, Tver, Moscow, Yaroslavl regions, the cities of Moscow and St. Petersburg and the Republic of Karelia. The operational length is 10143 km.
The Volga (Ryazan-Ural) railway is located in the southeast of the European part of Russia in the area of the Lower Volga and the middle reaches of the Don and covers the territories of the Saratov, Volgograd and Astrakhan regions, as well as several stations located within the Rostov, Samara regions and Kazakhstan. The length of the road is 4191 km.
The highway connects the European and Asian parts of Russia, stretches from west to east for one and a half thousand kilometers and crosses the Arctic Circle in the northern direction. Passes through Nizhny Tagil, Perm, Yekaterinburg, Surgut, Tyumen. It also serves the Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrugs. The operational length is 7154 km. The extended length is 13,853 km.
The highway originates in the center of Russia and extends far to the north of the country. Most of the Northern Mainline is operated in the harsh conditions of the Far North and the Arctic. The deployed length is 8500 kilometers.
In the service area of the road there are 11 constituent entities of the Russian Federation of the Southern federal district, it directly borders on Ukraine, Georgia and Azerbaijan. The operational length of the highway is 6358 km.
Southeast Railway occupies central position through the railway network and connects the eastern regions and the Urals with the Center, as well as the regions of the North, North-West and Center with North Caucasus, Ukraine and the states of Transcaucasia. The South-Eastern road is bordered by the Moscow, Kuibyshev, North Caucasian, and Southern railways of Ukraine. The operational length is 4189 km.
The South Ural Railway is located in two parts of the world - at the junction of Europe and Asia. It includes the Chelyabinsk, Kurgan, Orenburg and Kartalinsk branches. Several railway lines of the mainline pass through the territory of Kazakhstan. The South-Eastern road is bordered by the Moscow, Kuibyshev, North Caucasian, and Southern railways of Ukraine. The operational length is 4189 km. The deployed length is over 8000 km.
