Turkish Airlines (Turkish Airlines). Turkish Airlines Check-in for a Turkish Airlines plane

Turkish Airlines (Turkish Airlines)

Code IATA: TK
ICAO code: THY
A country: Türkiye

National airline of Turkey

Year of formation: 1933
Alliance membership: Star Alliance
Official website of the airline: www.turkishairlines.com
Address: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone: +90 850 333 08 49
Fax: +90 212 465 21 21
Email: [email protected]
Address of the representative office in Russia: Moscow, st. Valovaya, 35, business center Wall Street
Representative office phone number in Russia: +7 495 980 52 02, +7 800 700 61 61
Fax office in Russia: +7 495 933 55 23
E-mail of representative office in Russia: [email protected]
Base airports: Ankara Esenboga, Istanbul Sabiha Gokcen, Istanbul Ataturk

Turkish Airlines (Turkish: Türk Hava Yolları Anonim Ortaklığı, translated as Turkish Airlines) is the flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Ankara Esenboga International Airport (ESB) and Istanbul Sabiha Gokcen International Airport (SAW).

The airline has a staff of about 12,000 employees.

Subsidiary airlines include Anadolujet, SunExpress and B&H Airlines.

Turkish Airlines flies from 42 airports in Turkey. Turkish Airlines is the leader domestic transportation taking into account the low-cost division of AnadoluJet. Competitors include Onur Air, Pegasus, SunExpress (50% owned by Turkish Airlines) and Atlasjet.

Most of Turkish Airlines' international flights operate from International airport named after Ataturk in Istanbul, from where the flight duration to 50 countries where flights are made is no more than three hours. Turkish Airlines serves 220 destinations outside Turkey to about 108 countries. Flights operate via Atlantic Ocean to North America - Atlanta, Boston, Washington, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston, to South America - Bogota, Buenos Aires, Sao Paulo.

The major destinations in Asia are Bangkok, Hong Kong, Guangzhou, Jakarta, Kuala Lumpur, Manila, Osaka, Beijing, Seoul, Singapore, Shanghai, Taipei, Tokyo, Ulaanbaatar, Hanoi and Ho Chi Minh City (Saigon).

Flights internal: Adana, Ankara, Antalya, Batman, Gaziantep, Denizli, Diyarbakir, Izmir, Kayseri, Kars, Kahramanmaras, Konya, Lefkosa, Malatya, Samsun, Trabzon, Elazig, Erzincan, Erzurum.

Flights to CIS countries: Almaty, Astana, Ashgabat, Baku, Bishkek, Ganja, Dnepropetrovsk, Donetsk, Dushanbe, Ekaterinburg, Kazan, Kiev, Minsk, Moscow, Odessa, Osh, Rostov-on-Don, St. Petersburg, Simferopol, Tashkent, Ufa

International flights: Abu Dhabi, Algeria, Amman, Amsterdam, Athens, Bangkok, Bahrain, Basel, Barcelona, Beirut, Belgrade, Berlin, Bodrum, Brussels, Budapest, Bucharest, Warsaw, Vienna, Venice, Hamburg, Hanover, Hong Kong, Dalaman , Damascus, Doha, Dubai, Dublin, Dusseldorf, Geneva, Zagreb, Cairo, Karachi, Casablanca, Cologne, Copenhagen, Kuwait, Lagos, Lyon, Lisbon, London, Ljubljana, Madrid, Manchester, Milan, Mumbai, Muscat, Munich, New -Delhi, New York, Nice, Nuremberg, Osaka, Oslo, Paris, Beijing, Prague, Pristina, Riga, Rome, Sanaa, Sarajevo, Seoul, Singapore, Skopje, Sofia, Stockholm, Strasbourg, Tbilisi, Tabriz, Tehran, Tel -Aviv, Tirana, Tokyo, Tripoli, Tunisia, Chicago, Shanghai, Stuttgart, Zurich.

Airplane a park: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

As of June 2014, Turkish Airlines' fleet consists of 228 aircraft, not counting the fleet of its subsidiaries:

	Aircraft type	Number- in	Ordered	Number of places		Notes
	Aircraft type	Number- in	Ordered		Total	Notes
						Domestic flights, Europe
						Domestic flights, Europe
						Domestic flights, Transcaucasia

						Europe, Middle East, Far East, North America and Africa

						Domestic flights
						Domestic flights, short- and medium-haul flights
Boeing 737-900ER
						Singapore, London, New York, Chicago, Hong Kong, Tokyo, Los Angeles, Beijing, Sao Paulo

Total		2 31

Turkish Airlines will provide its passengers with international flights wi-fi internet and television. Passengers will be able to watch BBC World, BBC Arabic and Euronews. And the Internet (free) can be used from any device - mobile phones, laptops and tablets. This system is installed by Panasonic on 11 Boeing 777-300ER and 10 Airbus A330-200.

Business class on long-haul routes

Aircraft:
Services:

Fully reclining chairs increased comfort for passengers traveling on long-haul routes;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks;

Chef on board on routes: New York, Washington, Los Angeles, Tokyo;

Business class on medium-haul routes

Airplane: A321.

Services:

Salon with a fixed configuration of seats;

Comfort class on long-haul routes

New York, Sao Paulo, Los Angeles, Toronto, Beijing, Shanghai, Guangzhou, Hong Kong, Tokyo, Bangkok, Ho Chi Minh City.

Aircraft: A330-200, A330-300, A340-300, B777-300R.

Services:

The comfort class cabin is located in the central part of the aircraft;

The distance between the seats is 116 cm, width 49 cm;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks

Economy class

Aircraft: A321, A320, A319, A310, B737-800, B737-900, B738.

Services:

Convenient and comfortable chairs;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks.

On flights Istanbul - Moscow - Istanbul TK415/416 on A321 aircraft, each seat is equipped with a personal monitor with an entertainment system (business and economy class).

* - the total sum of three measurements should not exceed 115 cm (55x40x23 cm).

** - you can additionally take a folding stroller with dimensions up to 115 cm.

With 24 partner airlines, Star Alliance offers the world's broadest route network, plus the benefits of a large, time-tested alliance such as coordinated flight schedules, common or compatible frequent flyer award programs, check-in privileges, preferential treatment for luggage transportation and much more.

Lufthansa Regional's network of regional carriers, connecting various regions of Europe, is an excellent addition to the route network Star Alliance Alliance. To complete the offer, there are additional partnership agreements with some other airlines.

At your service - 1293 destinations in 190 countries, 20500 daily flights, access to more than 950 lounges around the world and many other benefits.

check-in

The airline has created a loyalty program for frequent flyers Miles and Smiles. By traveling with Turkish Airlines and its partner companies (American Airlines, Air New Zealand, Asiana Airlines, Austrian Airlines, Lufthansa, SWISS, TAP Portugal), you can earn bonus points (“miles”) that can be used to purchase tickets or upgrade your level in the program.

Baggage includes clothing, personal items and necessary equipment to provide the passenger with comfort and convenience during travel. Before registering, please check that there are no prohibited items.

How much baggage can I take on board for free?

Turkish Airlines considers baggage allowance to be packaged items whose weight must correspond to:

economy class – 20 kg;
business class – 30 kg;
baby (infant) – 10 kg.

Please note that the weight of one unit should not be more than 32 kg.

When flying to the USA or Canada, different rules apply:

economy class – 2 items / 23 kg each with a total size of 273 cm;
business class – 2 items / 32 kg each, dimensions of 1 item based on the sum of three sides no more than 158 cm;
for a baby (infant) – 23 kg, total size less than 115 cm.

For a child under 2 years of age, without allocating a separate seat, a fully disassembled baby stroller is allowed (the size of the components should not exceed 115 cm).

What size carry-on bags are allowed?

Turkish Airlines considers hand luggage to be luggage that is taken into the cabin and has dimensions of 55 x 40 x 23 cm. The weight for free transportation depends on the class of ticket purchased:

economy class – 1 seat / up to 8 kg;
business class – 2 seats / up to 8 kg each.

What can you carry in excess of your carry-on luggage?

For Turkish Airlines in hand luggage in excess of the norm you can transport:

women's / men's bag;
small camera;
baby carrier;
laptop/tablet;
umbrella (without pointed tip).

Is it possible to transport an animal on airline planes?

Yes, Turkish Airlines allows pets. Cats, dogs and birds can be transported if they have a valid health and vaccination certificate/authorization to enter the destination country. They can be taken into the salon in a separate cage. Animals not mentioned above may be transported through a freight service. The following rules apply for their transportation:

Advance booking is required for cabin transportation.
Animals must be kept in special containers measuring 23 x 40 x 55 cm, and passengers are expected to take care of their own storage. The total weight of the animal and container should not exceed 8 kg.
Dogs that assist blind and deaf passengers can travel free of charge in the cabin outside of their cages.
The cage must have a tag identifying both the passenger and the animal.

Airline Turkish Airlines have been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, which is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. The airline's branches are B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines was included in the TOP 10 of the world's best.

Information about the company's fleet

The airline owns more than 300 aircraft, not counting the fleet of its subsidiaries:

Airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity from 126 to 289 seats;
Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.

In addition, there are 10 Airbus freighters, models A310-300F and A330-200F.

Airline contacts

office in Moscow - st. Valovaya 35, Business Center;
phone 8 800 700 61 61;
Email [email protected];
Turkish Airlines official website in Russian turkishairlines.com;
IATA code - TK;
ICAO code - THY.

Baggage rules

The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights free transportation is:

Business - 30 kg.
Economy - 20 kg.
Promotional flights - 15 kg.

There are exceptions - for the XHQ class a maximum of 40 kg, for infants 10 kg. The airline operates a baggage weight concept, which means that the number of seats within the normal range within the country is not limited.

There are rules for free baggage allowance that combine weight, number of pieces and dimensions. There is no Russian direction for this concept. It is worth considering that the standards for some classes and areas change periodically.

Excess baggage is charged at the rate of 8 Turkish lira per 1 kg per domestic flights. For international flights, the surcharge takes into account the destination and type of flight - direct or transit.

Free baggage allowance to Europe and Asia

Free baggage allowance to North America

General rules for free carriage

Full details can be found in the Do you have any questions? in the Baggage Information tab.

Main directions

There are more than 40 airports to destinations in Turkey, the most popular are:

Amasya and Antalya;
Canakkale and Bursa;
Balikesir in Edremit.

There are orders of magnitude more foreign flights - 220 points in 100 countries. These are the capitals of most countries, the most popular resorts and places of interest to tourists:

Aalborg and Aarhus in Denmark;
Abidjan in Africa;
Abu Dhabi in the UAE;
Havana, New York, Phuket, Shanghai.

In Russia, receiving airports are located:

in Voronezh, Sochi, Yekaterinburg and Ufa;
in Moscow, Samara and Krasnodar;
in Rostov-on-Don, Kazan and St. Petersburg.

From the national airport, most flights depart within 3 hours.

Service and additional services

The Turkish Airlines Corporate Club offers business clients an exclusive benefits program:

annual discounts;
carriage of additional baggage;
free tickets;
selection of a seat in the passenger compartment.

Members enjoy the benefits without any payment or obligation. Special routes can be divided into categories using filters on the official website - swimming and rock climbing, cooking and shopping, mountains and romance, extreme sport and wildlife. The company helps you book a car, a hotel room, obtain an electronic visa and insurance.

Passengers have access to:

hundreds of films, television shows and games on board aircraft;
the Fly Good Feel Good program, which collects expert advice on how to make travel and flights as comfortable as possible;
Skylife online information publication.

Meals on board

check-in

Check-in is carried out in the standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.

Turkish Airlines is one of the largest European companies with its head office in Istanbul. The company's headquarters is located at Ataturk Airport largest city Turkey.

In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth indicators, the company is one of the world's leading air carriers. In 2013, the decision was made to purchase the big airliner in Turkish history civil aviation. Turkish Airlines is constantly rejuvenating its air fleet with increasing quality of service. General park, according to estimates at the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet life will be 6 years.

Also, the production of aircraft seats specifically for Turkish Airlines aircraft has begun. This is the first manufacturer in Turkey in this area. Boeing 737-800, as well as Airbus A319-320 and 321 aircraft were the first to be fitted with the new seats.

The design of the new seats will take passenger comfort to a qualitatively different level.

Another undoubted innovation is the kitchen facilities designed specifically for the company. Kitchen equipment was developed by Turkish engineers, and the first aircraft are beginning to be equipped with these devices.

The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has increased significantly. Our service standards have earned us many renowned awards in the airline industry.

Turkish Airlines awards include:

« Best Airline Southern Europe"(2009, 2010).
3rd place in the category “Best Airline in Europe” in 2010.
In 2017, received an award for the best economy class food in the world.
In 2012,2013 and 2014 the company received the title of best in Europe, as well as the title the best cuisine world on flights.
In total, it was recognized as the best company in Southern Europe seven times, and the company’s cuisine is still the best in the world.

The company provides 3 classes of passenger service: economy, business and comfort.

In economy class There is a lot of legroom, all seats recline. All seats are equipped with sockets, as well as a modern entertainment system. The company's free full meals are also considered the best in the world.

In business class Turkish Airlines provides seats with massage and a reading light. Passengers can be separated by a partition, and the seats can be transformed into a bed. All seats are equipped with an individual entertainment system. Complimentary welcome drinks are provided and the kitchen is rich in Turkish and world dishes.

In comfort class Comfortable and wide chairs with large monitors are installed. The choice of food and drinks is quite wide.

Check-in for flights

The company provides booking services both through ticket offices and online through the official website or intermediary agencies selling tickets.

Online check-in for a company flight becomes available one day before departure; check-in directly at the airport is possible no earlier than 2 hours.

Online check-in for Turkish Airlines does not require much time. This requires passenger data and seat selection. When purchasing tickets, you receive a confirmation by email, which, among other data, indicates the weather forecast at the final destination and the exchange rate between the ruble and the local currency. This email contains a link that takes the customer to the registration page.

Pulkovo Airport

When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks, which are located in the departure area on the 3rd floor. To do this, you will need a passport, ticket details, bonus card number (if required).

Departure from Vnukovo

When registering at Vnukovo, you can use check-in counters 103-110 on the second floor of the terminal, self-service kiosks and online check-in via the website and mobile applications.

However, when online registration It should be remembered that the information on the current site is not entirely complete and it is worth using the old version of the site.

It is also possible to book your ticket by phone using the company’s single call center number 8-800-700-6161 one day before departure for the flight.

Departure from Antalya

For those passengers flying from Antalya Airport, please remember that check-in for the flight occurs only through self-service terminals and check-in counters, online registration not available.

Charter flights

Charter flights by the company are slightly more expensive than a budget option, but this is quite justified. The seats are very comfortable and comfortable for the flight. The kitchen meets all expectations from a company that is a leader in this segment. It is worth noting that on the screens electronic center entertainment, all information is either in English or Turkish. The staff also mostly speaks English. On a company charter you can freely request alcoholic European drinks for lunch.

Register for charter flights companies can be contacted through leading tour operators online and through the hotline numbers of these companies.

The quality of service is in no way inferior to regular flights at a cheaper ticket price.

Turkish Airlines has its own loyalty program - Miles&Smiles. The age of participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or “miles”. Partner airlines, as well as hotels and car rental stations participate in the program.

There are two types of bonuses:

Club miles - can be used to purchase tickets, as well as upgrade the level in the program.
Bonus miles are only for purchasing tickets.