Airline s7 services. Flying envelopes S7 Paveletskiy station

We live in the computer age, there are only gadgets around, but the documents on paper are not decreasing, and the time is such that everything needs to be done urgently. S7 Airlines specialists have developed the Flying Envelopes aviation service. Now you can send urgent letters and parcels from one airport to another every day. To do this, you will need to conclude an agreement, take your passport and parcel with you - that's all.

Air delivery of urgent letters, parcels, parcels

Now, in order to send urgent documentation by S7, you do not need to go to the airport, it is enough to leave a request on the website flying-envelopes.rf or by phone 8 495 988-1777, 8-800-700-0707, 8-800-200-0007 and courier the service will deliver the goods to any address.

Within an hour, the courier will pick up the envelope and send it on the next S7 Airlines flight. The S7 flying envelopes service is paid, 1490 rubles, weighing no more than 5 kilograms.

You can pay in cash, by card or via the Internet. Currently, this service works only in Moscow and St. Petersburg, but other airports will be connected in the near future. Very small parcels or letters are rarely accepted for sending, only urgent ones. It is advised to contact the post office or the train conductors, because it is completely unprofitable. The less the weight of the cargo, the more expensive it is, and vice versa, the more weight, the cheaper.

Under an additional agreement, you can send a cargo weighing 1-5 kilograms, and everything else can be arranged as an urgent delivery.

Which parcels cannot be sent

According to the rules of transportation and the Law of the Russian Federation, substances and items that can harm the health of tourists and crew are prohibited for transportation. The cargo must have accompanying documents or an inventory. The packaging must be secure and paid for by the sender. It is imperative to agree in advance, to agree before leaving for the airport.

Accompanying a child at S7 Airlines- a demanded service that "unties the hands" of parents and allows you to send a child to relatives on their own, or rather, under the supervision of the carrier's employees. To receive such a service, it is enough to buy a ticket for the required flight and fulfill the basic requirements of the airline. But more about everything.

Who are unaccompanied children?

According to the rules of S7 Airlines, an unaccompanied child is between 5 and 11 years old. In some cases, children under the age of 16 are included in this category (at the separate request of the guardians or parents). The essence of the service is that the parents transfer the child to the carrier at the point of departure, provided that another parent (guardian, guardian) will be waiting for him at the final point.

The service of accompanying a child on an S7 plane is provided only on regular (transit and direct) flights. As for transfer flights, this option is not available for them. This opportunity is also "closed" for people with disabilities under the age of 12 who need separate care.

Features of buying a ticket

Transportation of unaccompanied children aircraft S7 requires the purchase of a travel document in advance. So, at the age of 5 to 11 years, registration is carried out at tariffs, taking into account the child's discount and the carrier's rules. Age is taken into account on the day of departure from the point of departure. If it is between 12 and 16 years old, then the discount for children does not apply.

Features of payment and the price of the service

The cost of accompanying a child on an S7 plane depends on the rate that can be found in the booking system. Registration is possible through the offices of the airline or with the help of a contact center operator. The price of the S7 escort service (for 2017) is:

  • For flights within the Russian Federation- 3000 p.
  • For international flights- 50 euros.

In both cases, the cost is based on a one-way flight.

The option is available only after the full payment for the carriage has been paid, as well as the booking confirmation.

What documents are required?

The flight of unaccompanied children on S7 Airlines requires prior documenting... Here you will need:

  • Air ticket.
  • Paper (receipt) confirming payment.
  • Identity document for the baby.
  • Application for using the service of accompanying a child on the plane. This document is issued at the carrier's representative office, at the registration desk or at any of the sales offices. It must contain the signatures of the parents. Also, the application must indicate the age, gender, name of the child, flight number, date and time of departure, information about the accompanying and meeting person. An example of a statement is shown below.

  • Parental consent obtained from a notary. It must be in your arms if the child is a citizen of the Russian Federation. The document must indicate the date of departure, as well as the country of arrival.

How is the escort process organized at the airport and on the plane?

The algorithm of actions at the airport of departure is as follows:

  • Receiving a passenger at the airport and checking documents.
  • Signature of the responsible officer for the adoption of the child.
  • Accompanying from parents to the plane, including the passage of various types of control (border, customs, aviation and others). At the same time, children must independently answer questions from authorized employees.
  • Transfer to the responsible member of the aircraft crew.

Unaccompanied children on an S7 plane receive the following services:

  • Observation by a designated crew member throughout the voyage.
  • Assistance in placing in its place.
  • Storage of documents.
  • Provision of food and drinks based on the standard diet.
  • Help in finding a toilet room.
  • Dispensing of napkins, a blanket and a hygiene bag.

Upon arrival of the aircraft,:

  • Handing over the child to an employee who is designated as the carrier.
  • Escort to the arrival hall, as well as assistance in passing all control areas.
  • Transfer to the meeting person who is indicated in the application.

Accompanying a child in S7 - duties of representatives

Representatives also have certain obligations. They must bring the child 1.5 hours before departure (no later), check in for the flight and check in their luggage. Next, an application for accompaniment is drawn up. On hand must be a ticket and all the necessary papers, including a passport, insurance policies, a birth certificate, as well as other documents confirming the possibility of entry and exit.

On board the aircraft, you are allowed to take a small bag with you, which may contain warm clothes, a telephone, documents, toys and medicines (if necessary).

S7 Airlines, Russia: aircraft fleet, routes, passenger reviews.

S7 Airlines performs domestic and international passenger air transportation. The airline has two transport hubs. The first is Domodedovo airport in Moscow. And the second is in Novosibirsk, Tolmachevo airport... The hub in Novosibirsk has a long history, because S7 Airlines is a brand of Siberia Airlines.

The airline is actively introducing innovative solutions for its customers. Its online service is one of the most convenient among Russian companies... The client can use the website not only to choose a convenient flight and check in for it or see the current number of miles on his card, but also much more. S7 Airlines was one of the first in Russia to launch a mobile boarding pass service.

Flight geography

The bright green planes of S7 Airlines are immediately noticeable at any airport in the world. Their cheerfully painted sides can be seen on the runways of the countries of Europe, the Middle East, South-East Asia and the Asia-Pacific region.

The average age of S7 Airlines aircraft is eight years.

S7 Airlines flies a lot to the CIS countries. This airline often serves as a lifesaver on less popular routes. For example, S7 Airlines is one of the few airlines that regularly fly to the capital of Moldova. Therefore, if you want to go to Chisinau on an excursion to wine cellars or wander around the Old Town, you still have to look for a better air carrier than S7. S7 Airlines flies a lot in Russia as well. Domestic routes of the company are very diverse and well-built, so you can choose the optimal connection time.

Aircraft fleet

S7 Airlines boasts one of the youngest and most modern air fleets civil aviation Russia. The average age of the aircraft is eight years. The S7 Airlines fleet consists of 20 Airbus A319, 15 Airbus A320, Airbus A310, Boeing 737-800, Boeing 737 MAX and Boeing 767-300.

Services on board

Passengers of the airline can use the Extra Space service and reserve seats in the economy class cabin with the distance between the rows of seats increased up to 25 cm.

Weight for free carriage luggage is 23 kg, and passengers can take on board carry-on luggage up to 10 kg and dimensions 55x40x20 cm.

Business Class

The business class cabin is located at the front of the aircraft and is equipped with wide seats with an adjustable backrest (some aircraft have a footrest and an adjustable headrest), a separate toilet room, individually wrapped blankets and pillows, and a specially prepared menu will delight any gourmet.

Passengers of this class have increased the free baggage allowance up to 32 kg, and two bags with a total weight of 15 kg can be taken into the aircraft cabin.

Loyalty program

The airline's customers can register and participate in the S7 Priority loyalty program. This program helps you earn miles and spend them on flights and services.

Contact Information

Airline address: Moscow, Tsvetnoy Boulevard, 30, building 16; tel .: 8 800 200-0007, 8 800 700-0707.