It should be noted right away that some major international airports are divided into terminals, and on your ticket it should be written which terminal you need to enter in order to go through all further verification activities.
In many airports around the world, there is a metal detector in front of the entrance to the building itself, which is passed by both the accompanying people and the passengers themselves.
You must put your luggage and carry-on baggage on the magnetic tape for scanning.
This will be the first stage of your verification.(preliminary), although not all airports in Russia and the world use such baggage control, as they consider it ineffective in the fight against crime and international terrorism.
However, this preliminary inspection is fast enough, since the passenger traffic is huge, and there is little time.
Shouldn't be in your suitcase. If you are completely confident in the safety of your cargo, then in this case you will not have any problems.
Separately, you may be asked to put your mobile phone, keys, wallet or any small items on the table that a metal detector can react to, so it is best to put your personal belongings in a bag or backpack.
You go to the counter, present your passport, ticket, and from this moment the check-in stage for the flight begins.
An employee will immediately weigh your luggage and will tell you if it needs to be produced. you can find out on the official website of your airline.
You can also ask the member of staff at the counter what you can take in your luggage and what you can take as carry-on luggage. You must be given a baggage check, indicating your acceptance on board and its further identification at the place of arrival.
At the end of check-in, a boarding pass is also issued... It should be noted right away that the carrier is fully responsible for the safety of your baggage.
It is necessary to arrive 2-2.5 hours before departure in order to quickly and without any problems go through all the verification activities.
If you are on an international flight, then your next step will be the passage of passport control (border control), where you, alone or with a minor child, come to a special window and show your passport.
Then go through the next stage - this is pre-flight control where security and police officers conduct a thorough examination of passengers and their luggage.
The procedure for carrying out the procedure at each airport is individual and depends on the internal rules established by the directorate or the administration, but at the federal level, the rules for pre-flight screening are regulated by Order of the Ministry of Transport of Russia No. 104 "On the procedure for conducting pre-flight and post-flight screening."
Last but not least, customs control is carried out, personal luggage is subject to customs inspection.
You pass either through the so-called "green corridor" (if there are no goods to declare), or through the "red corridor", where it is necessary to declare certain goods and currencies (over 10 thousand euros). We talked about how much cash you can take with you in.
In some cases, they may be required to pay for the goods that exceed the amount of duty-free import or export. Often at this stage, and are withdrawn.
Pre-flight inspection
According to the Order, it is carried out both for the passengers themselves for the presence of goods and substances prohibited for transportation, and for carry-on luggage, personal belongings.
A security officer checks baggage using special technical means and contact inspection, with the help of which it is possible to record the transport of prohibited items (ammunition, drugs, explosives, flammable substances, etc.).
Each airport has its own controls and mandatory rules.
Hand luggage (bags, packages, etc.) must be placed on the magnetic tape for scanning. If prohibited items are found, they will be asked to open the bag for a visual inspection.
Musical instruments, sports equipment also checked by security personnel.
Many airports will ask take off shoes, belts, outerwear, remove all contents, any metal objects from pockets and place on the table.
All these seemingly insignificant things are thoroughly studied using an X-ray television introscope.
Shoes are placed in special containers for study, and you can be given free shoe covers or you can buy them for a fee.
However, in accordance with the amendments made to Order No. 104 of 04/16/2012 shoes or belt can be left on, provided that you have a low heel (up to 2.5 cm), and its thickness is less than 1 cm; belt less than 4 cm wide and less than 0.5 cm thick.
However, be prepared for the inspector's decision to ask you to remove your belt and shoes for inspection.
Weapons, narcotic substances are transferred to employees of the internal affairs bodies, and criminal proceedings are initiated against the perpetrators. Such cargo is not allowed to fly.
The damaged container is subject to additional examination, since the cargo in this condition cannot be allowed on board.
Onboard food is also undergoing control for the presence of prohibited substances under the control of the freight forwarder.
After passing all the checks, the cargo is marked, and in special documents (waybills) a note is made about the passage of the procedure.
In this way, sophisticated and state-of-the-art safety control methods are carried out before the flight.
The procedure in question is a necessity for a reliable and safe flight, since any simplification of the pre-flight control procedure according to the Order and international documents is not allowed.
Did you receive damaged baggage at the airport? A skewed open suitcase on a tape or something worse? What to do in such a situation, to whom to complain, and what to do if the breakdown was noticed already at home? We asked all these questions to travelers on our social networks VKontakte, Facebook and Instagram and collected fifty stories. Let's figure it out in order.
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What to do if your baggage is damaged
Where to go, who to write and call?
If you notice damage spots on the belt, immediately contact the duty agent for servicing in the baggage claim area or the airline representatives at the airport. They should help you with your claim.
If you notice damage outside the airport, don't worry, you can still apply. Call the call center of the airport or airline, specify where you can send your application and copies of all necessary documents.
What documents must be on hand to submit an application?
- Air ticket or its copy.
- Boarding pass.
- Baggage tag.
- Identity document.
- Photos, if the application is submitted remotely.
- A check for a suitcase (very rarely asked, but be prepared that he may be asked).
How long does it take to submit an application?
On the internal on flights, a claim against the carrier can be presented within six months, in accordance with Art. 126 of the Air Code of the Russian Federation.
The specified period is calculated as follows:
- About compensation for damage in case of shortage or damage (damage) to cargo or mail, as well as in case of delay in their delivery - from the day following the day of delivery of the goods, and in relation to mail - from the date of drawing up a commercial act.
- About compensation for damage in case of loss of cargo - ten days after the expiration of the delivery period.
- About compensation for harm in all other cases - from the date of the occurrence of the event that served as the basis for the presentation of the claim.
On the international on flights, a claim can be filed in accordance with Art. 127 of the Air Code of the Russian Federation:
- In case of damage to baggage (cargo) - within 7 calendar days from the date of receipt of the baggage and no later than 14 calendar days from the date of receipt of the cargo.
- In the event of a delay in the delivery of baggage or cargo - within 21 calendar days from the date the baggage or cargo was delivered to the passenger.
- In case of loss of baggage or cargo - within 18 months from the date of arrival of the aircraft at the destination or from the day when it should have arrived.
Traveler stories about damaged baggage
It was at Vnukovo. Lost & found wrote a statement that the luggage was damaged. The administrator drew up a protocol and said be sure to write to the airline with the protocol number - they will figure it out. Also the admin apologized. There was a shuttle-style bag that could not bear the abuse and was torn. But she was wrapped in plastic. Nothing was missing, so I didn't write to the a / k.
Sergey Tikhonov
Tolmachevo, Novosibirsk. The bag slid open onto the tape - the upper part was torn, all personal belongings were out. Valuables did not travel, nothing was lost. We wrote an application for compensation for a damaged rather expensive bag. The answer: and you show a check for it, and then prove the degree of wear with documents ...
Svetlana Zakharenko
Received luggage with a torn out wheel in Utair. They took the act at the airport, then wrote to Utair, attached a photo, weight and cost of the suitcase. Compensated based on the weight of the suitcase. Of course, the amount was not enough to buy a new one of the same.
Dmitry Zybinsky
I flew with a docking in Amsterdam (KLM), the lock of a suitcase was cut off during a search. He flew in, wrote a claim, promised to return the cost of the suitcase by check. I'm waiting for the money. So advice - never throw away your luggage receipts!
Nikolay Ustinov
I flew somehow Kathari from Bangkok to Moscow. I flew to Domodedovo and found that my suitcase had a broken pull handle and a wheel. At the same time, I sent it through oversized items with a “Fragile” sticker. I went to the airport employees in the baggage claim area, they checked everything out, called the airline representative and after 2 weeks I was paid an amount equivalent to $ 100. The Samsonite suitcase actually cost $ 30 and was purchased in Vietnam. The same suitcase in Moscow cost $ 120-150. Then there was the case with Transaero and also in Domodedovo, but they paid only $ 50 for a similar suitcase, however, only the handle was cracked there, and I rode with this suitcase a couple of times until I bought a new one. There was also a case when I flew from Moscow to Bangkok with Transaero, and the wheel of the suitcase was broken, but there was no time, and I just left. Bought a new suitcase in Pattaya for $ 50.
Slava Vlasov
In Malta, I received my little American tourister, found that they had ripped off the zipper that was inserted into the built-in lock on the suitcase. I went to the baggage claim, drew up a damage report. Then there was a long correspondence with AirMalta about compensation for this damage, at first they were silent. Then I just started to leave comments on their posts on Facebook, started to move and as a result paid 80 € in compensation. But at first they demanded to send them the original damage report to Malta ... I asked them a reasonable question, and if the mail loses my letter or your colleagues in the office accidentally lose it, what then ?! We agreed on a scan of this document, a scan of my passport page with data and bank details. The money went about three weeks to the account ...
And even when they already agreed on compensation, the airline again began to play the fool, they say, my details are incorrect. I had to shout loudly and immediately they figured out the details and sent the money to my account.
But I don’t even know what to do for tourists who do not speak foreign languages ... As a result, everything took almost 3.5 months of waiting-communication.
Alexey Kozlov
In Hanover, I received a rumpled suitcase without a handle. He immediately filed a complaint about the Lufthansa stance and received compensation in his hands.
Mikhail Sharov
Air Berlin upon arrival at Domodedovo. One wheel of a suitcase was chipped off. I wrote a statement to the employees at the information desk in the baggage claim area (10 minutes), and within a couple of weeks I received money from the airline, in general, according to a fairly fair calculation.
Andrey Kolesnikov
We received a suitcase without a wheel at Rostov airport, drew up an act at the airport, then I repaired the suitcase, wrote an application by letter to the S7 office, where I indicated the requirement to compensate for the repair and the bank account number, attached a receipt for repairs, an act. The money came in a couple of weeks.
@Timurker
Several times we received battered suitcases without wheels, torn with broken insides (souvenirs, perfume, etc.) at the KLM airline. We wrote a claim, once reimbursed the cost of suitcases with a voucher for 100 euros, another time they refused to reimburse due to non-compliance with the procedure, namely: the broken suitcase was presented at the airport (in Spain), then we bought a new one right away (it was impossible to move with it ), they said that this would be enough, upon arrival home (in Russia) they refused, if there is no suitcase, there is no refund. Although the purchase documents were provided. Allegedly, the Spaniards registered the fact incorrectly.
@Olilely
I flew from New York to St. Petersburg via Paris (Charles de Gaulle) with Lufthansa, foolishly put a gift iPhone in my luggage. Upon arrival in St. Petersburg, it turned out that the luggage had not arrived from Paris. The airline assured that they would return within 3-5 days, returned in a week and without an iPhone. Immediately at Pulkovo I wrote a statement to the police. Lufthansa reimbursed the full cost of the phone by check within a week.
@Olyazhurik
At the transfer in Guangzhou (flight Moscow-Manila, transfer more than 24 hours with baggage claim), they gave out a suitcase with a broken wheel. We flew on China Southern Airlines. But they turned not to the company, but to the "Help, Complaints" window when issuing nearby, asked to write a statement of damage indicating passport data, made a copy of the boarding one and immediately issued a new suitcase. Slightly smaller in displacement, but of good quality. Excellent airport and airline service.
@Bulgakovanina
Don't let your luggage get lost or broken. But, if anything, now you know how to apply and get compensation.
Everything ever happens for the first time, including the flight by plane. Before boarding the plane, for example, at Domodedovo airport, you will have to go through a number of formalities that can confuse an unprepared person. Here, step-by-step instructions will come to the rescue so as not to get lost and have time to deal with the formalities before boarding the flight.
Thorny path to the plane
So, tickets on hand, what to do next at the airport? At this stage, people who first decided to fly in an airplane are lost. Knowledgeable and experienced travelers have gone through this too, so it's okay that when they first get to the airport, many are stressed not knowing where to go. First, you need to decide on all segments of the journey from the airport to the plane. There are only a few of them:
- check-in;
- baggage check-in;
- passing through customs control;
- passing through passport control;
- control of the security service.
This sounds intimidating only to those who are at the airport for the first time. With proper skill, all these stages are easy and fast.
If a person is at the airport for the first time, what needs to be done step by step, he will teach detailed instructions.
If there are tickets available, check-in for a flight takes place in two ways - online and at the airport. Having decided to fly in an airliner for the first time, it is recommended to check in at the airport counter. During check-in, the passenger will be able to ask all questions of interest directly to the employee and, in case of difficulty, ask for advice on further actions. As a rule, airline employees are willing to help and will always tell you where to go next. Check-in and baggage weighing also takes place at the counter.
Then the passenger receives a boarding pass and proceeds further to go through customs control (if the flight is international).
After that, the passenger is screened by security personnel.
Another important stage for international flights is passport control, at which the passenger must present a passport. This stage takes place either between customs and security checks, or after passing through security, depending on how it is organized at the airport.
After going through all the formalities, you need to go to the waiting room and wait for the flight announcement.
Important! Many people worry: "I am flying for the first time and what to do at the airport?" If the passenger is confused, information can be obtained at the check-in counter.
Features of check-in for a flight
Having reached the airport, you should carefully look around and find an information board that lists the nearest flights and departure times. It is a large screen with a table showing data on the nearest flights: number, airline name, destination and status.
Important! You should search for a flight by its number. Departure times and destination are unreliable landmarks as flight times may change and the destination of different aircraft may be the same.
If the check-in has already begun, opposite its number in the line on the scoreboard there will be an inscription “check-in”.
If you see the inscription "on-time" next to the desired aircraft, it means that the flight is departing on schedule and there are no changes. Usually the time of the beginning of registration is written next to it. "Delayed" in front of the flight indicates its delay.
Thus, one should go to the check-in counter when the “check-in” sign is visible opposite the flight number. In all other cases, registration is not available. The start of check-in for a flight is always marked with a corresponding inscription.
The check-in counter number required by the passenger is also indicated on the information board in the line corresponding to the flight number. The next step is to go to the desired check-in counter.
Check-in opens on average three hours before departure and ends 30-45 minutes before the flight.
You must provide your own passport and ticket at the front desk. If the ticket was purchased electronically, you only need to present your passport. An airline employee will independently find a ticket by the name of the passenger.
Scales are located next to the counter, on which luggage is placed for subsequent weighing. After determining the weight, a special tag with a barcode is attached to the luggage, thanks to which the luggage will not be lost on the way. Carry-on baggage is also weighed. Some airlines also attach tags to carry-on luggage.
Check-in is complete when the airline employee has issued a boarding pass and baggage tags, on the basis of which it will be possible to collect baggage upon arrival at the destination. So that the tags are not lost, it is customary to glue them on the cover of the passport or on the boarding pass.
You can choose a seat in the salon at the front desk. The earlier the passenger arrives for check-in, the higher the chance of getting the desired seat. To make the first flight for a passenger on an airplane memorable, it is recommended to take a seat by the window, but only if there is no fear of heights. If you're stressed out at high altitude, sit in the aisle. The emergency exit has more legroom, making these seats comfortable for taller passengers.
What is "customs control"
When making international flights, after check-in, you must go through customs control. How customs control is carried out depends on the baggage of the passenger.
There are a number of items that are subject to duty. A detailed list of declared items should be found on the airline's website. As a rule, the duty is imposed on large sums of money in cash, expensive antiques or weapons.
If we have no such items, we go into the green corridor. This direction is indicated by a large green sign and the corresponding inscription "nothing to declare", so it is impossible to confuse it.
If the passenger is transporting duty-bound items, they must go to the red corridor and fill out a customs declaration. You should familiarize yourself with an example of a form to fill out in advance, as there are many nuances.
Passing the security check
Before passing the security control, passport control is carried out. The passenger must present an identity document - a passport of a citizen of the country for domestic flights and a passport for international flights. At some airports, this stage is carried out after passing through security control.
Prior to being allowed on a flight, passengers will be checked by security personnel. This rule is mandatory for everyone and is respected at any airport in the world. The procedure is aimed at preventing objects that could be used for a terrorist hijacking of the airliner from entering the aircraft.
It is at this stage that cold weapons and firearms, explosive and flammable liquids are detected.
The passenger must turn off any electronic items to pass security. All items that you have with you, including carry-on luggage, phone and watch, should be put in a special container. One service employee is x-rayed through these items. At the same time, the passenger must take off his shoes (shoe covers are issued instead), a hat and outerwear. These things are also x-rayed.
While the check of personal belongings lasts, the passenger must go through the metal detector, under the supervision of a second security officer. If everything is in order, things are returned to the passenger and passed on. Don't worry, the staff will tell you everything that needs to be done.
If, due to religious or any other convictions, the passenger does not want to take off outer clothing and shoes, these items can be checked directly on him using an X-ray. During the security control stage, all liquids that are not packaged correctly are removed from passengers. There are a number of restrictions on how you can take liquid with you on the plane. They should be studied very carefully, otherwise you will have to leave your property when passing through the control.
Important! Not everyone knows how to behave at the airport. Jokes about the presence of prohibited items are inappropriate and can serve as an excuse to detain a passenger, so you need to be serious when going through control.
Boarding a plane
After successfully passing all the formalities, the passenger enters the waiting area, from which they board the plane. Legally, the border has already been crossed, since the waiting area for boarding a flight is neutral territory. This duty free zone is Duty Free. Shopping at Domodedovo or another airport will help to brighten up the time before the boarding announcement.
While waiting for boarding, you should carefully listen to all announcements so as not to accidentally miss your flight.
Having heard about the beginning of boarding the airliner, you must proceed to one of the exits ("gate"). The special gate number is shown on your boarding pass. At the exit, the airline employee will check the boarding pass and tear off the main part, leaving the passenger with a spine indicating the seat number.
There are two ways to get on board: via a telescopic ladder or by bus. The way passengers are transported on board usually depends on the size of the airport. At major airports, you need to walk the telescopic gangway that leads to the plane. Transportation at smaller airports is by bus.
Important! Finding your place in the salon is very easy. The number of the row and the letter indicating the location are written on the spine. Seats are marked above the seats. If a passenger is flying on an airplane for the first time, the flight attendants will always help and advise if something is not clear.
If a passenger cannot get into his seat or another person has already sat on it, you should contact the flight attendant.
Everything you need to know about luggage
Each airline establishes its own baggage rules. Usually, a passenger can carry one piece of hand luggage for free (weight 5-10 kg, depending on the carrier), and up to 20-30 kg in the hold. The exact standards for free baggage, as well as size restrictions, should be found out in advance when booking air tickets. Everything you need to know about the allowance is presented on the airline's website.
Low-cost airlines (low-cost airlines) allow only hand luggage to be carried free of charge; you will have to pay extra for a large suitcase flying in the luggage compartment.
On the website of any airline, there is a list of items that are prohibited from being carried on the plane. Find out in advance to avoid a number of misunderstandings.
Most often, misunderstandings arise when carrying liquids in carry-on baggage. The transportation of liquid substances is very strictly controlled. So, you can take liquid with you on board in a transparent container with a volume of up to 100 ml.
Important! The restriction on the carriage of liquids in the cabin applies to decorative cosmetics and medicines. Anything you might need during the flight should be taken to the cabin.
Often there are overlaps, and luggage is lost on the way or arrives at the wrong airport. If your suitcase is lost, the following rules will help increase the likelihood of "reuniting" with your own luggage:
- Before checking in your luggage, it is recommended to photograph the contents of your suitcase and make a detailed list of all your belongings. If the baggage is lost, having a photo will help you get compensation from the airline;
- It is recommended to put your coordinates inside the suitcase, including email. You can also purchase a special name tag and attach it inside the suitcase;
- It is better to remove the belts and wheels from the suitcase. These items often cause baggage to be delayed on the conveyor belt;
- A suitcase should be bright and memorable, but not defiantly expensive. According to statistics, expensive suitcases are lost more often than cheap ones;
- Valuable items (jewelry, documents, expensive equipment) are not recommended to be checked in as baggage.
Upon receipt of your baggage at your destination, you should immediately check its contents. If something is missing or damaged during the flight, it is recommended to immediately contact the airline representatives and write a complaint. The sooner a complaint is written, the sooner the carrier will respond to it.
Important! In a suitcase and on a name tag, you should never write your home address in order not to become a victim of scammers. To contact the owner of the suitcase, it is better to provide a phone number and e-mail.
Video
Dealing with all the worries that happened to the passenger at the airport is not difficult. The fear of the first time at the airport, familiar to everyone, is easy to defeat. The second time, registration will take place quickly, and all other formalities will take a little time to resolve, when you already know all the nuances.
Air tickets have been bought, suitcases are packed, there are only a few days left before the start of the vacation, but instead of joy you start to worry. The excitement is growing every day, because you are flying for the first time and all that worries you now is how to behave at the airport, how everything will go, whether you will get lost, whether you will confuse the plane, etc. You can stop worrying, you just found the most detailed instructions “ first time at the airport”For beginners, which will answer all your questions.
So before departure, after buying an air ticket, before boarding the plane, you need to go through the following necessary procedures:
1.
Customs control, before or after registration
2.
Check-in and check-in baggage
3.
Passport control
4.
Security inspection
Everything is easy and simple, it is extremely difficult to miss the plane or get lost at the airport, the main thing is to carefully read and follow our most detailed instructions ” first time at the airport“.
And so - the route has been chosen, the ticket has been bought, the things have been packed, the money has been prepared, the documents have been checked several times (your personal signature must be in the passport). You have not forgotten to put money on your phone and activate roaming. All this needs to be checked before leaving the house. The belongings are divided into luggage and carry-on luggage. Carry-on baggage is part of the items that will lie next to you in the cabin during the flight. It can be large electronic equipment (laptop, camera, camcorder), fragile souvenirs. It is strongly discouraged to check them in as baggage - they may be damaged during loading and unloading.
Do not attempt to carry the above items in your carry-on baggage
It is forbidden to carry in carry-on baggage:
- liquids in vials over 100 milliliters
- flammable and explosive substances (acetone, hairspray, etc.)
- stabbing and cutting objects (knives, nail scissors, etc.)
- heavy items exceeding the established weight limit for carry-on baggage
Information about these restrictions should be read on the airline's website, especially if you are flying with a connection. Some foreign airports have strict security rules (for example, in the EU countries, during security checks, mascara may be withdrawn).
Never try to carry sharp-edged objects in your carry-on baggage. At least they will be confiscated from you, the maximum you are guaranteed a conversation with the airport security service. Sharpshell Assembly Box at Lima Airport, Peru
We clarify that if you are flying in business class, then you are allowed to carry for free - no more than 30 kilograms; in economy class - no more than 20 kilograms. Please note that the weight of your bag or suitcase is included in the weight of your luggage. If you overweight, you will have to pay extra according to the airline's fares. Before check-in, there are special devices in the departure hall where, for a fee, your things will be carefully and securely packed in transparent polyethylene. This guarantees you the inviolability and safety of your belongings checked into the luggage compartment and maximum peace of mind during the flight.
Almost all over the world (hotels, transport, travel agencies) you will be understood in English. If you are flying abroad, then it is advisable to carefully read on the Internet information about the country, customs, and sights. Learn a few phrases in the local language so that you can explain yourself at the airport or with the police in case of a problem. Or prepare these phrases on a piece of paper, you can also take a dictionary or phrasebook with you.
Whatever you first time at the airport or if you are a regular air passenger, we suggest putting copies of all documents inside your luggage and attaching a badge with your name, surname and contact phone number to your suitcase (for paranoid people in several copies and in different places), in case your luggage is lost. For advanced users, it is useful to upload scans of all travel documents to their e-mail, and, if necessary, use electronic copies. This trifle will save you from extremely rare unpleasant accidents in the future.
Carry-on baggage on the plane. Always put passports, important documents, money and plastic cards in your carry-on baggage
Important! Never put documents, money and plastic cards in your checked baggage.
So you are ready for a lot of new and interesting experiences, let's proceed to registration. Moreover, you can register at the airport in two ways, this is online registration and registration in the old way.
Option 1 - online check-in at the airport:
More and more airlines are offering online check-in over the Internet. It can be passed at any time during the day before departure and at least an hour before scheduled departure without arriving at the airport. In this case, you can register from any computer with Internet access. All passengers can check-in online: flying with or without luggage, in a group or with children, regardless of whether they are flying in economy or business class. To register online, you need to open the airline's website, find the tab that says online registration and click on it. Then fill in, usually this:
E-ticket number or booking code
- departure airport
- name and surname of the passenger
- departure date
After entering the necessary information for registration, the system will generate a boarding pass, which must be printed out (this will be the document that must be presented at the airport at the exit when boarding the plane). At the airport for online registered passengers, you need to check in your luggage at a special counter and not stand in a huge general queue, and if you are flying only with hand luggage, then immediately go to the security check and passport control.
Option 2 - Regular registration:
You have decided to use the traditional check-in form upon arrival at the airport. Check-in for the flight opens as standard three hours before departure and closes 50 minutes before scheduled departure. Pioneers need to arrive 2 or 3 hours early to avoid the hustle and bustle, rush, worry, confusion and excitement. Departure and arrival times on air tickets are always indicated only local. This must be borne in mind when preparing for the trip. Otherwise, you can miss your plane or even derail your trip.
Check-in at the airport in the usual way with a queue
At the entrance to the airport, you need to go through the gate of a metal detector, the luggage will be scanned on a self-propelled belt - this goes quickly. Inside the airport there is a board (information monitor) with departures. It says Departures in English - Departures. In the printout of the electronic ticket, we find the flight number Flight (for example, UN777) the destination city and on the scoreboard we find our flight. Once again, we clarify the direction and remember the number of the check-in counter, where the ticket will be exchanged for a boarding pass, which is an airplane pass. Note - if you arrived too early, your flight may not yet be shown on the scoreboard.
Approaching the check-in counter, you present your passport, ticket and voice your wishes about a seat on the plane (at the aisle, at the emergency exit, at the window, etc.). Taking into account your wishes and possibilities, you will be given a coupon with a seat. Then they will weigh and accept your luggage. Both the luggage and the ticket will be labeled with a number. Make sure you have a tag on your baggage with your name and flight number and a baggage receipt on your ticket.
The boarding pass contains important information - the date and time of departure, flight number, boarding time, gate number (Gate) and, most importantly, your seat number in the aircraft cabin. The boarding time will be repeated several times over the speakerphone at the airport. Loud and clear every 10-15 minutes.
Boarding pass. Click on the photo to enlarge
With your passport and boarding pass, go to the customs inspection area. This is the most meticulous check before boarding. The customs control is recognized to find out whether you have antiques, large sums of money, drugs, weapons, excise goods and so on. You must declare this in the customs declaration. Therefore, before passport control, you fill out a customs declaration if you have something to declare, if not, a declaration is not required.
For the convenience of passengers, there are two types of border crossing at international airports: green and Red corridors. You choose the corridor yourself. 99 percent of tourists have nothing to declare, so you can freely walk through the green corridor.
Signpost for the green corridor for the exit from the airport. This corridor is suitable for 99% of tourists
Customs officers have the right to ask you to show your baggage for inspection, but this is an extremely rare practice. Therefore, before passport control, they fill out a customs declaration in the event that there is something to declare, if not, a declaration is not required. Then you need to go to the passport control area. The border guard will check your boarding pass and passport.
After passport control, you need to go through a personal search. When going through security control, you must present your passport, boarding pass and ticket. Aviation security staff will advise you on what to do. Attention! If you have implanted devices, do not enter the area of the stationary metal detector. First, contact the aviation security inspector and explain your situation to him.
After passing through security, you will find yourself in the boarding waiting room. Now you can relax and walk around the waiting room, buy souvenirs and wait for the boarding announcement. After the announcement, you need to go to the gate indicated on the boarding pass and present this pass to the person on duty. You only need a boarding pass and possibly a passport again. At airports with heavy traffic, sometimes they do not announce the start of boarding. Therefore, you must always remember the landing time and at the specified time independently approach the desired exit (Gate) Boarding the plane takes place either by bus or through a special accordion connecting the plane with the terminal building.
After landing at the airport, you go through the same procedures as when landing. Passport control first: the border guard will check your passport, boarding pass, visa or entry permit. Then you get your luggage and go through customs. If your baggage is not found or it is damaged, you must contact an airport employee (Lost and found).
K see nothing complicated, even if you first time at the airport.
Fly with pleasure!
